Our Core Values
Our team is committed to you, your industry, culture, and unique business challenge, therefore we will uphold and commit to provide exceptional services at exceptional value for your everyday specific business needs.
1. EXCEPTIONAL SERVICE
This existence of Exceptional Support Services is reliant on serving our clients, partners, and each other daily. As a service-oriented company we enjoy thinking outside the box, and turning failure into opportunities to propel forward. In everything, we strive to be excellent, to deliver ahead of time, and to leave those we impact with a smile and whispered "awesome"!
2. QUality & IMprovement
We're committed to providing quality support and services to meet the needs and expectations of our clients and partners. We also commit to continual improvement of our products, processes, and services, to enhance our customer experience while maintaining competitiveness in costs, and services delivered.
3. Simplicity - Keep It Simple
As the Steve Jobs, once said, "simple can be harder than complex: You have to work hard to get your thinking clean to make it simple. But it's worth it in the end because once you get there, you can move mountains."
4. A Win-Win Situation
Our philosophy allows us to view each interaction collaboratively instead of solely competitive; therefore creating wins for our employees, a win for our clients and a win for the company.
5. Open Communication
As an Internet based company, we believe open and honest communication sets the foundation of build trust and healthy relationships. It is also important that communication is clear and understood as we don't often have the benefit of catching onto nonverbal cues or "meeting over coffee." As Exceptional Support Services grows we hope to make room for "pop up shops" in various parts of the US, and Caribbean to nurture this form of communication to foster and growing trust among clients and teams.
6. A Heart Of Humility
At Exceptional Support Services, humility goes a long way, what it means to us is empowering and treating all people equally; as well as being respectful to ourselves, clients, and anyone we come in contact with, placing our individual wants or desires at bay while delivering service above self.
7. We're a Fun Bunch
We love what we do, and every chance we have and wherever we have fun!,Although we take our work serious, when its time to loosen up we seize the moment - it all apart of living the life we love!
We began Exceptional Support Services with a purpose, helping overwhelmed entrepreneurs, get organize, save time, and grow with our full suite of strategic management and professional services, dedicated assistance, dynamic tools and resources. We also strive to deliver an remarkable customer experience to make entrepreneurs that more comfortable with our company. Our competition goes something like this. How best can I encourage and motivate this business in becoming the best they can be. For us, its all about having a true purpose